When it comes to the custom pools, we know our industry as well as anyone, but when it comes to technology, I never know for sure if I have the right answer. Thanks to our relationship with the HBT team, I have confidence that we’re making the right technology decisions.

IT Business Assessments

IT Value Assessment

Do you know if your people, processes and technology are aligned to meet your critical business goals? Our exclusive IT Value Assessment gives you a road map for ensuring that IT can meet the high expectations your company places on it. We assess everything from policies and procedures to IT personnel training, from strategic planning practices to budgeting and vendor management, to give you a ‘Bird’s Eye View’ of your most pressing business technology challenges and opportunities.

Software Fit Assessment

This assessment looks under the hood of software you’ve already purchased (Are you utilizing it to its fullest capacity? Are you taking advantage of key features? Are your business processes aligned to take advantage of what the software offers?), or can we help you decide whether you should purchase a particular software product (Is the vendor dedicated to effective customer service? Do they have a functional change management program? Will they be responsive to your custom requests?) Let us help you ensure that your software purchases WORK for your business.

Has your IT Department developed a Road Map for creating business value for your organization? Is it tied to your company’s Strategic Plan? We can offer your IT team guidance in creating an effective plan, or we can write it for you.

Implementing new technology without adopting effective business processes on top of the new technology is often like ‘putting lipstick on a pig.’ It may look better, but it still stinks. We can help ensure that your business processes are aligned to get the most out of your new technology.

Software Services

Software Selection

Are you looking to purchase a new or upgraded software system to manage your business? Is every vendor telling you that THEY have the perfect solution? Not sure where to turn? Our Software Selection Methodology steps you through the entire process, from Business Requirements definition to selection, negotiation and implementation, giving you the confidence that you made a choice that is right for YOUR business.

Timely, accurate and insightful business intelligence reporting is one of the most important by-products of most software systems, yet many companies ‘settle’ for the canned reports out of a system, rather than demanding reports that help them track the critical Key Performance Indicators for THEIR business. Our database and reporting experts can design and develop custom reports in Crystal, Excel, Access or almost any proprietary reporting platform.

Have you experienced the horrors of custom software development? Budget/timeline overruns and project expectations that are over-sold and under-delivered. Poorly communicated expectations, improper planning and a lack of focus on strategic business metrics are often to blame. While successful custom software can lead to innovation and process efficiency, mismanaged efforts can bring a company to its knees. HBT’s experienced business software engineers will help you choose the right software development partner and manage the development effort from business requirements to final acceptance and end-user utilization.

Project Management experts point to poor management as the most common cause of failure among IT projects. Successful project management means more than ensuring ‘on-time’ and ‘on-budget’ performance. It means ensuring that projects are designed to solve a specific business challenge, with metrics that allow the company to know that they’ve met their goals. Why hire extra staff? Our experienced project managers can help your company complete critical projects successfully.

IT Team Development

Equip your IT leaders for success. Our mentoring and coaching services ensure that your critical IT managers have the skills, experience and business focus to make IT a value center for your company.

Get the right people on your IT Bus! Our team development services include hiring assistance (job descriptions, screening and interviewing), training and skills assessments.

Not sure if you should in-source or out-source your next project or initiative? We can provide you with an objective, unbiased assessment of the risks, costs and benefits associated with each option, and help you find the outsource partner (if that is your best option) that can make it happen for you.

You don’t have to be a Fortune 500 Company to get the strategic services of a Chief Information Officer. Whether it’s business growth, the need for operational efficiency and lower costs, or even a gap in leadership, HBT puts your business needs first and offers CIO expertise on a part-time budget. Our CIO’s bring over 40 years of senior business and technology leadership across a wide range of industries and specialties.